A system that helps the system admins onboard and define the different moving and fixed assets and specify their detailed information.

A core business-role controller for the dispatchers, which lists SOPs according to Event type, severity, and priority. Such SOPs vary from just instructions or operator inputs and logs up to the level of field crew or moving assets dispatching procedures, workflows triggering, integrations with systems or IoT.

A real-time processor that correlates the different incidents into one event according to spatial and non-spatial dynamic criteria to avoid flooding the operators with duplicates of incidents.

A two-screen core system for the operators to respond to the event and manage their moving and fixed assets. The dispatching system provides event information to the operators and helps them execute the dynamic Standard Operation Procedures (SOPs). The dispatching system empowers the operator with rich map with real-time data to provide event awareness.

Mobile app for the field crew to seamlessly communicate with the control room in governed order, as well as audio/video communication. The app also tracks field crew.

Mobile app serving the moving assets to specify event information and location, provides two-way communication with the control room, and make audio/video calls with the control room.

A Multi-Input system that takes tickets from various sources such as the Hotline web app, mobile app, integrations, IoT and,
E-Services, to specify the incident information and location.